Online Support

Booking is now online!

In March 2019 we launched our online booking system to replace the paper forms.

The system is very simple but on this page you will find some help documents and some videos.

To book online  visit

If you forget your password, please follow the steps on

If you can't find the answer you are looking for in the attached files, then email your question to:

Please remember that there is no IT department providing support, it is provided by a full time working parent like yourselves.  Support is on a Best Possible Efforts basis.  You might find the answer quicker yourself in the helpfiles.

Help Videos - enable sound to hear explaination

Updated User Interface Launched - July 19

Our Booking tool provider have launched a new user interface - there is work in progress to update our help documents accordingly to match the new screen look and feel.

The process of booking remains the same, however.

If you have any questions, please email

Help Documents - click button for document

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